Configuration
Email Templates
Overview
Customize the subject line and body of notification emails per event type, separately for admin and user recipients.
Accessing Email Templates
- Go to Settings → Notification
- Click the Configure email templates tab in either the Admin Group or User Settings section
| Template | When Sent |
|---|---|
| Malicious File Detected | A virus or malware was found in a scanned file |
| File Policy Violation | A file violated a configured policy rule |
| Template | When Sent |
|---|---|
| Malicious File Detected | Sent to the user who uploaded/downloaded an infected file |
| File Policy Violation | Sent to the user whose file violated a policy |
Template Variables
Use these placeholder variables in your templates. They are automatically replaced with actual values when the email is sent:
| Variable | Description | Example |
|---|---|---|
$Filename | Name of the scanned file | report.pdf |
$Date | Date and time of the scan | 25.02.2026, 11:50 |
$Filesize | Size of the file (human-readable) | 2.5 MB |
$UserEmail | Email of the user who triggered the scan | john@company.com |
$ScanResult | Description of the scan result | Blocked (Policy violation: MIME filter) |
$MIMEType | Detected MIME type of the file | application/pdf |
Example Template
A file uploaded by $UserEmail has been identified as a security threat.
File: $Filename
Size: $Filesize
MIME Type: $MIMEType
Scan Result: $ScanResult
Date: $Date
The file has been quarantined according to your organization's security policy.
Please review this event in the bowbridge Reporting dashboard.